Union_plaza_SHIPPING_AND_DELIVERY

SHIPPING AND DELIVERY


Union Plaza has partnered with several major courier services to ensure your product is delivered to you in a timely manner.

Our partnering couriers include FedEx, DHL, SF-Express and Hong Kong Post services.

Shopping with Union Plaza is safe and fast. These are the steps from placing your order to receiving your order.

  • Orders will be proceseed within 1 business day after the order payment is received and cleared.
  • It will take 12-24 hours# for us to process and prepare shipment.
  • After your order is shipped, you will receive the tracking details via email.
  • Typically you will receive the order in the next 2-3 working days# after dispatch.
  • # If you request to change delivery address, we will attempt to do so for you. However, we do not guarantee any success and you may have to contact the courier directly.
    # Inquires or additional instructions about an order may lead to delays because we may hold that order for further instructions. Union Plaza will not be responsible for any loss or inconvenience caused by the delay.
    # Particular products may require extra working days to process. Please refer to corresponding product pages for accurate information.
    # Shipping rate varies due to the weight and dimension of the product. Customers can check the estimated shipping rate at the shopping cart or a confirmed shipping rate at the checkout page.
    # Order will be shipped after all products are ready; for example, if an order contains a product requiring 1-2 working days AND another product requiring 2-3 working days, we will process and ship the order in 2-3 working days.